Communicating Like a Professional


By Staff Writer Published on June 16, 2017

The old adage “fake it till you make it” has more truth in it than some people may care to admit.  This common phrase can be applied to many differing aspects of life including the ability to communicate professionally.

The ability to communicate in a professional manner in all media, such as emails, letters, texts, memos, phone calls, and face-to-face interaction, is a key component for success in future life.  For this reason, we at Stevens-Henager College strive to promote in our students the ability to communicate and behave in a professional manner.

This skill of professional communication is one not solely reserved for our business students but is a skill that can and should be used in all industries. From graphic arts to healthcare, our students should graduate with the basic ability to communicate to others in their field with professionalism and class.

Face-to-Face Communication

First, a person who wishes to be taken seriously and professionally should master the skill of face-to-face communication and interaction.  Talking professionally with another is an incredibly valuable skill that will serve well the individual who obtains it for the remainder of their professional career.

Those who wish to speak professionally should remember to:

  • Use proper grammar
  • Never use slang
  • Maintain a comfortable level of eye contact throughout the conversation
  • Maintain a pleasant disposition
  • Speak clearly using strong words and phrases
  • Avoid speaking too fast or too slow

Written Communication

Beyond interpersonal communications, a person can communicate professionally with others through their written texts.  Emails, social media, and text messaging have woven their way into the daily life of most professional individuals and learning how to communicate clearly and professionally through these media is vital.

Tips for those who wish to learn how to communicate professionally through the written word include:

  • Use proper grammar, as with the face-to-face communication
  • Be well-read in the subject being spoken of or, if not, not pretending to be
  • Be concise and to the point
  • Do not use weak words or phrases like “hopefully,” “maybe,” or “I think”

 

By learning how to communicate professionally, our students will be more likely to reach their career goals and find the success they desire in their chosen fields.