Speaking Professionally in Face-to-Face Communication

Posted By Staff Writer on June 23, 2017

Interpersonal communication is a key component to a person's overall success in life.  Whether they are going into business or healthcare, the ability to communicate clearly in all situations, and to communicate professionally when appropriate, can help individuals achieve their goals. This same truth can be applied to you as a student at Stevens-Henager College. The ability to communicate professionally while in the classroom could easily transfer to your current or future workplace. The ability to communicate professionally while speaking face to face with another professional—like a class professor or boss at work—is an easy skill to apply but one that may take practice to fully master because the ability to speak in a professional manner does not usually come naturally. But practice leads to success and what better time or place than college to practice a skill that will aid you for the rest of your life. You can begin to speak professionally to your class instructors and to those you work with by implementing a few strategies and by remembering a few of the DOs and DON'Ts of interpersonal face-to-face professional communication.

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  • Use proper grammar
  • Maintain eye contact for the majority of the time (but not awkwardly so)
  • Have a pleasant demeanor
  • Use keywords or language common to the field or used by the other professional

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Do not:

  • Use slang
  • Swear or use unpleasant language
  • Be demeaning to anyone or anything
  • Talk too fast or too slow; a normal cadence will do

By remembering the basic DOs and DON'Ts of professional face-to-face conversation, you can graduate with the ability to hold an effective and professional conversation with your future employers and associates.